Refund and Returns Policy

Refund and Returns Policy

We follow Easy returns with our Shipping Partners

Refund and Returns Policy – Siddhi Spices

Last updated: 05/02/2024


Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.


Non-Returnable Items

Several types of goods are exempt from being returned:

  • Perishable goods (e.g., food items, flowers)

  • Newspapers or magazines

  • Intimate or sanitary goods

  • Hazardous materials

  • Flammable liquids or gases

  • Gift cards

  • Downloadable software products

  • Certain health and personal care items


Return Requirements

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.


Partial Refunds May Be Granted In Certain Cases:

  • Books with obvious signs of use

  • Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records

  • Any item not in its original condition, damaged, or missing parts not due to our error

  • Any item returned after 30 days of delivery


Refunds

Once your return is received and inspected, you will receive an email confirming receipt of the returned item and the status of your refund request.

If approved, your refund will be processed and credited to your original method of payment within a few business days.


Late or Missing Refunds

If you haven’t received your refund yet:

  1. Recheck your bank account.

  2. Contact your credit card company – it may take time before your refund is officially posted.

  3. Contact your bank – there’s often a processing delay.

If you’ve done all this and still haven’t received your refund, please contact us at customer.support@siddhispices.store.


Sale Items

Only regular priced items are eligible for refunds. Sale items cannot be refunded.


Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at customer.support@siddhispices.store and send your item to:

Siddhi Spices
Plot No – 134/A, Zone – B, Sector – A,
Mancheswar Industrial Estate
Bhubaneswar, Odisha
Pin -751017


Gifts

If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit. Once the return is received, a gift certificate will be emailed or mailed to you.

If the gift wasn’t marked or shipped directly to the gift recipient, a refund will be issued to the original purchaser.


Shipping Returns

Please return your product to:
Siddhi Spices
Plot No – 134/A, Zone – B, Sector – A,
Mancheswar Industrial Estate
Bhubaneswar, Odisha
Pin -751017

You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from it.

For higher-value returns, consider using a trackable shipping service or shipping insurance. We do not guarantee that we will receive your returned item.


Need Help?

For any questions regarding returns or refunds, please contact us at:
📧 customer.support@siddhispices.store

0